TL* THE CONTACT OWNS A 2003 FORD F-250. THE CONTACT STATED THAT WHILE CLOSING THE CAMPER SHELL, THE SHELL SLAMMED DOWN AND SHATTERED THE REAR WINDOW. THE CONTACT ALSO SUSTAINED A CUT ON THE HAND DURING THE FAILURE. THE CONTACT WAS UNCLEAR AS TO WHY THE CAMPER SHELL SLAMMED DOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERE NO ASSISTANCE. THE CONTACT EXPRESSED CONCERNS OVER THE CAMPER SHELL BEING UNSAFE. THE FAILURE MILEAGE WAS 30,000.