WENT TO PICK UP FOOD AND NOTICED MY 99 FORD WINDSTAR WAS SMOKING. I PULLED OVER, LIFTED UP THE HOOD AND IT WAS ON FIRE. IT WAS PUT OUT WITH A FIRE EXTINGUISHER. LOOKED UP ONLINE THAT THERE WAS A RECALL. CALLED FORD, THEY WERE UNWILLING TO HELP US AT ALL. TOLD US WE'D HAVE TO PAY FOR A DIAGNOSTIC/AND TOWING. FINALLY GOT AHOLD OF SOMEONE THROUGH FORD WHO GOT THAT FOR NO CHARGE. WAS TOLD THAT IT IS THE RECALLED PIECE THAT CAUSED THE FIRE. NOW AM TOLD THAT IT COULD TAKE UP TO 15 DAYS TO FIND OUT IF I CAN GET A RENTAL UNTIL THE CAR IS FIXED. *TR