TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING 40 MPH AND CHANGING GEARS WHEN HE ATTEMPTED TO APPLY THE BRAKES BUT THERE WAS NO RESPONSE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A PILE OF SNOW IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 9/13/11 *CN