TL* THE CONTACT OWNS A 2007 VOLKSWAGEN RABBIT. WHILE DRIVING 70 MPH, THE CONTACT STATED THE STEERING FAILED WHICH CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TAKEN TO THE HOSPITAL WHERE SHE WAS DIAGNOSED WITH A CONCUSSION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO SEND PICTURES OF THE CRASH. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WAS 107,000.