TL* THE CONTACT OWNED A 2005 FORD EXPLORER. THE CONTACT STATED THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH, WHEN SHE CRASHED INTO A TRUCK AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL, BY AMBULANCE FOR SERIOUS INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING YARD. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE.