TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BECAME BURNED BECAUSE THE HEATING ELEMENT HAD A SHORTAGE AND OVERHEATED. THE CONTACT SUSTAINED BURNS TO THE LEG. THE DEALER DID NOT OFFER ANY ASSISTANCE, STATING THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 74,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 73,800. UPDATED 11/18/11*LJ UPDATED 02/29/12