TL* THE CONTACT OWNS A 2004 LEXUS LS 430. THE CONTACT STATED THAT SHE WAS PLACING ITEMS IN THE TRUNK WHEN THE TRUNK LID UNEXPECTEDLY SLAMMED SHUT. THE CONTACT SUFFERED INJURIES TO HER FINGER AS A RESULT OF THE FAILURE. AN AUTHORIZED DEALER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED VIA EMAIL AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.