TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING 60 MILES PER HOUR DURING SLIPPERY WEATHER CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A DITCH AND A TREE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE DRIVER AND PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.