TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION FAILED TO SHIFT INTO SECOND GEAR AND SUDDENLY, THERE WAS HESITATION AND A VIOLENT JERKING MOTION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V222000 (POWER TRAIN: AUTOMATIC TRANSMISSION) YET, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE. THE TRANSMISSION VALVE BODY WAS REPLACED ON ONE OCCASION AND THE BURNED CLUTCH AND TRANSMISSION DRUMS WERE REPLACED AT A DIFFERENT TIME. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 864.