TL* THE CONTACT OWNED A 2003 FORD E-250. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE SURGED IN REVERSE AND CRASHED INTO A BUILDING. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT REPAIR SHOP. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.