TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE DRIVER WAS TRAVELING BETWEEN 35-40 MPH WHEN THE VEHICLE WAS CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. FOUR PASSENGERS WERE INJURED IN THE CRASH. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE CAUSE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 700.