TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE PASSENGER REACHED FOR THE TOP HANDLE OF THE PASSENGER SIDE DOOR JUST AS THE VEHICLE WAS IMPACTED. AS A RESULT, THE PASSENGER'S RIGHT THUMB WAS COMPLETELY SEVERED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.