TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT AS HE STARTED HIS VEHICLE WITH THE BRAKES ENGAGED, HE SHIFTED TO REVERSE AND THE VEHICLE ACCELERATED SUDDENLY WITHOUT WARNING. THE CONTACT CRASHED INTO A TELEPHONE POLE. HE THEN SHIFTED INTO DRIVE WITH THE BRAKES STILL DEPRESSED WHEN THE VEHICLE RAPIDLY ACCELERATED AGAIN AND CRASHED INTO A CONCRETE WALL. THE CONTACT SUSTAINED WHIPLASH TO THE NECK. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THERE WERE EXTENSIVE DAMAGES TO THE REAR AND FRONT BUMPER OF THE VEHICLE BUT THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE ACCELERATION ISSUE AND A REPRESENTATIVE WAS SENT TO FURTHER INSPECT THE FAILURE. AFTER THE INSPECTION, THE REPRESENTATIVE ADVISED THAT THE VEHICLE WAS OPERATING AS NORMAL AND NO FAILURES WERE FOUND. THE FAILURE MILEAGE WAS 94,782.