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2002 FORD WINDSTAR — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

crash2 injured · 929926 · 2012-07-23

Vehicle

Make
FORD
Model
WINDSTAR
Year
2002
Manufacturer
Ford Motor Company
Component
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Miles at failure
105,000
Speed
45 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TO WHOM IT MAY CONCERN, I AM SERIOUSLY CONCERNED ABOUT THIS VEHICLE AND THE WAY I AM TREATED BY FORD MOTORS. THE CAR SUDDENLY WHILE DRIVING ON HIGHWAY CAME TO A COMPLETE STOP AND ALMOST FLIPPED. THANK GOD THAT INJURIES WERE NOT THAT SERIOUS BUT THE CAR IS NOW TOTAL LOSS. AFTER TAKING THE CAR TO PRIVATE MECHANICS, IT WAS DETERMINED THAT SUBFRAME BROKE AND THE AXLES, CONTROL ARMS ALL BROKE. IT WAS THEN DISCOVERED THAT THIS WAS PART OF A RECALL. CAR WAS TOWED TO FORD MOTORS DEALERSHIP. A REQUEST HAS BEEN MADE TO PROVIDE ME WITH SAFETY REPORT ON THE VEHICLE. FORD AND ITS DEALERSHIP FORCED ME OUT OF THEIR DEALERSHIP AND KICKED ME OUT. THE CAR IS THEIR FOR MONTHS AND I HAVE BEEN SENDING FORD ONLINE MESSAGES VIA EMAIL AND PHONE BUT THEY ARE NOT WILLING TO BUY THE CAR OR GIVE ME ITS VALUE NOR FIX THE CAR. I HAVE BEEN WITHOUT A CAR FOR MORE THAN 4 MONTHS NOW AND FORD IS NOT DOING THE LEAST TO EVEN TRADE THE CAR FOR ANOTHER ONE. I AM SERIOUSLY DISAPPOINTED. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10467179
Machine
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