TL* THE CONTACT OWNS A 2010 FORD ESCAPE LIMITED. THE CONTACT STATED THAT WHILE THE DRIVER WAS TRAVELING 5 MPH THE POWER STEERING ASSIST FAILED, CAUSING THE STEERING WHEEL TO SPIN OUT OF CONTROL. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WITH THE STEERING LOSS AND CRASHED INTO A POLE. THE CONTACT SUSTAINED HEAD AND ARM INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.