TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE IN REVERSE AT 5 MPH, THE CONTACT SHIFTED BETWEEN REVERSE AND DRIVE WHEN VEHICLE SURGED FORWARD AND BACKWARD ABNORMALLY. THE CONTACT HAD TO MAINTAIN PRESSURE ON THE BRAKE PEDAL TO STOP THE VEHICLE FROM SURGING. THE FAILURE RECURRED FREQUENTLY AND WAS MOST PROMINENT WHEN THE AIR CONDITIONER WAS ACTIVATED OR THE WEATHER WAS HOT. THE FAILURE LATER RECURRED AND THE CONTACT CRASHED AGAINST A POOL TABLE IN A RESIDENTIAL GARAGE. THE BUMPER WAS SCRATCHED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DETERMINE THE FAILURE. THE AIR CONDITIONER COMPRESSOR FAILED BUT WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 95,000.