TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SIDE HAD EXTENSIVE DAMAGES TO THE DOOR AND WAS NOT DRIVABLE. THE CONTACT SUSTAINED TRAUMATIC BRAIN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED BY THE MANUFACTURER AND THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE CONTINUES TO HAVE AIR BAG FAILURE. IN ADDITION, THE RACK AND PINION ROD WAS DEFECTIVE AND HAD TO BE REPAIRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 71,080 AND THE CURRENT MILEAGE WAS 103,000. UPDATED 9/26/12 *CN UPDATED 09/27/12