TL* THE CONTACT OWNS A 1996 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT, WHO WAS SEATING IN THE FRONT PASSENGER SEAT, HIT HER HEAD ON THE WINDSHIELD. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 70,890.