TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND TURNING INTO A PARKING LOT, SHE CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING AT AN UNKNOWN SPEED. THE VEHICLE WAS DESTROYED HOWEVER, NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A FRACTURED BACK AND A SEPARATED, AND BROKEN KNEE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 63,500. UPDATED 01/15/13*LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. UPDATED 1/23/2013 *JS