TL* THE CONTACT OWNS A 1996 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED VIOLENTLY, FRACTURING THE DRIVER'S NECK AND CAUSING PARTICLES FROM THE BAG TO BECOME LODGED IN HIS EYE. AS A RESULT, THE CONTACT WAS PERMANENTLY BLIND. THE AIR BAG ALSO SHATTERED THE DRIVER'S SHOULDER AND CAUSED VARIOUS OTHER INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER SENT AN INSPECTOR TO DIAGNOSIS THE FAILURE BUT NO REPORT WAS PROVIDED TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS 100,000. UPDATED 1/29/13 *CN UPDATED 2/8/2013 *JS UPDATED 04/14/14*LJ UPDATED 04/18/2014 *JS