FORD EXPLORER LIMITED WITH 2ND ROW CAPTAIN'S CHAIRS. THERE IS A BUTTON TO PUSH THAT LOWERS THE SEATBACK. THE SEATBACK COMES FORWARD WITH AN EXCESSIVE FORCE THAT COULD POSSIBLY CAUSE INJURY, ESPECIALLY TO A CHILD. THIS MOTION SHOULD BE DAMPERED TO PROVIDE A SAFE LOWERING OF THE SEATBACK. MY ADULT DAUGHTER WAS IN THE PROCESS OF LOWERING THE SEATBACK WHEN SHE WAS STRUCK IN THE HEAD. SHE SUFFERED A HEADACHE THAT LASTED TWO DAYS. I HAVE CONTACTED FORD MOTOR COMPANY, BUT THEY HAVE IGNORED MY CONTACT. *TR