TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V195000 (SUSPENSION). AFTER THE RECALL REPAIR WAS PERFORMED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE DRIVER HEARD A LOUD SCRAPPING FROM THE VEHICLE. ADDITIONALLY, THERE WAS SMOKE COMING FROM UNDER THE VEHICLE AS THE STEERING WHEEL BEGAN TO JERK AND SHIFT ABNORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.