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2012 LEXUS CT — UNKNOWN OR OTHER

1 injured · 973699 · 2013-04-13

Vehicle

Make
LEXUS
Model
CT
Year
2012
Manufacturer
Toyota Motor Corporation
Component
UNKNOWN OR OTHER
Miles at failure
20,000
Speed
65 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE PASSENGER SIDE GLASS ON MY 2012 CT EXPLODED FOR NO PARTICULAR REASON A FEW DAYS AGO. I WAS ON THE HIGHWAY DOING ABOUT 65 MPH AND I SUDDENLY HEARD A LOUD 'BOOM' AND THE SIDE WINDOW WAS GONE... COMPLETELY GONE. NOTHING HIT MY CAR, NO ROCKS, NO BULLETS... NO BRICKS. THERE WAS NO ONE BESIDE ME AND I WAS ON I-81. HAD I OVER-REACTED, I COULD HAVE CRASHED THE CAR. HAD THERE BEEN A PASSENGER IN THE SEAT, SHE WOULD HAVE BEEN SEVERELY CUT FROM THE FLYING GLASS SHARDS AT 65 MPH. I EXPERIENCED CUTS ON MY RIGHT HAND AND ARM. LEXUS, IN A COMPLETELY DISAPPOINTING SHOW OF CUSTOMER "SERVICE" IS REFUSING TO PAY FOR IT UNDER WARRANTY. I AM NOT THE ONLY ONE WITH A CT THAT HAS HAD THIS HAPPEN. DO A GOOGLE SEARCH AND YOU'LL FIND A FEW OTHER CASES ON OTHER FORUMS. I POINT YOU TO THIS WIKIPEDIA ARTICLE (HTTP://EN.WIKIPEDIA.ORG/WIKI/SPONTANEOUS_GLASS_BREAKAGE) WHICH CLEARLY STATES THIS PHENOMENON IS DUE TO MANUFACTURING DEFECTS IN THE GLASS. I SUGGESTED THAT LEXUS CORPORATE SEND THE GLASS BACK TO THE VENDOR FOR ANALYSIS AND THEY REFUSED! THEY SIMPLY COULD CARE LESS. I WILL NEVER BUY ANOTHER TOYOTA PRODUCT AGAIN AND I WARN ALL READERS TO BE VERY CAREFUL. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10508119
Machine
JSON-LD · Markdown