← NHTSA complaints

2009 HYUNDAI GENESIS — SERVICE BRAKES

crash · 977886 · 2013-05-08

Vehicle

Make
HYUNDAI
Model
GENESIS
Year
2009
Manufacturer
Hyundai Motor America
Component
SERVICE BRAKES
Miles at failure
61,000
Speed
30 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

LAST WEEK I WAS DRIVING MY CAR THANK GOD JUST AROUND TOWN AND NOT ON THE HIGHWAY LIKE I AM USUALLY OR WITH MY CHILDREN IN THE CAR, ON A VERY SUNNY DAY WITH NO WET ROADS IN SOUTH FLORIDA AS I APPROACHED A RED LIGHT WITH CARS STOPPED AT THE LIGHT IN BOTH LANES, I PRESSED DOWN ON THE BRAKES AND TO MY SURPRISE THE BRAKE PEDAL HIT THE FLOOR. I WAS GOING ABOUT 30 MPH I WAS IN PANIC MODE AS I STARTED PUMPING THE BRAKES AND NOTHING. I STARTED SLOWING DOWN ONLY BECAUSE I WAS SO FAR BEHIND THE OTHER CARS WHEN I HAD TAKEN MY FOOT OFF THE GAS PEDAL. WELL I STOPPED UNFORTUNATELY ONLY BECAUSE THE CAR IN FRONT OF ME STOPPED ME. THERE WAS NOT MUCH DAMAGE TO MY CAR AND THE CAR WAS DRIVABLE. I HAD IT TOWED BECAUSE I WAS AFRAID TO DRIVE IT TO THE DEALERSHIP, WHERE THEY COULD CHECK IT OUT AND FIX THE PROBLEM. THAT WAS 4:30 PM ON FRIDAY THE SERVICE AGENT SAID THEY WOULD NOT BE ABLE TO CHECK IT TILL THE AM. ON SATURDAY AT 8:55 AM THE DEALERSHIPS GOT BACK TO ME AND GUESS WHAT THEY COULDN'T DUPLICATE THE PROBLEM, SO THE SERVICE AGENT TOLD ME HE HAD DRAINED THE BRAKES AND BLED THE LINES AND CHANGED THE BRAKE FLUID TO DOT 4 AND THE CAR WAS READY TO PICK UP. I TOLD HIM HE WAS GOING TO HAVE TO SPEAK TO MY HUSBAND BECAUSE I FELT HE WAS BEING VERY CONDESCENDING AND SHORT WITH ME. MY HUSBAND SPOKE WITH HIM AND HE AGREED HE WOULDN'T WANT HIS WIFE DRIVING THE CAR EITHER, SO HIS RECOMMENDATION WAS TO LEAVE THE CAR AND HAVE THE MANAGER DRIVE THE CAR FOR THE REMAINDER OF THE WEEKEND TO SEE IF HE COULD DUPLICA

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10511037
Machine
JSON-LD · Markdown