TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED FROM THE SCENE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE CAUSE OF THE STEERING FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR