TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT SHIFTED THE VEHICLE INTO THE REVERSE POSITION AND IT JERKED INTO THE POSITION VIOLENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT SUSTAINED INJURIES TO HER NECK AND BACK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS ON FIVE OCCASIONS BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 6,000.