ON JUNE 4TH MY DAUGHTER AND I WERE DRIVING EAST BOUND ON 62ND AND OVER-HILL IN LOS ANGELES CA. SHORTLY AFTER 12:00PM. WHEN SUDDENLY THE FORD EXPLORER WAS ENGULFED IN FLAMES. MY DAUGHTER AND I WERE ORDERED TO EXIT THE VEHICLE. I WAS NEVER NOTIFIED OF A RECALL. DUE TO INVESTIGATION ON MY OWN I HAVE RECEIVED A RECALL NUMBER. IT IS 96S35. I HAVE ATTEMPTED TO RESOLVE THIS MATTER WITH FORD HOWEVER I JUST RECEIVED A LETTER FROM THEM REFUSING TO ASSIST ME. MY DAUGHTER AND I COULD HAVE BEEN BURNED ALIVE. I WOULD LIKE TO KNOW IF YOU COULD ASSIST ME. THE VEHICLE HAS SINCE BEEN DESTROYED. I ONLY HAVE IN MY POSSESSION THE PICTURE, AND A FIRE REPORT. *TR