On January 3, 2020, an employee was working on the singlefacer to troubleshoot a quality issue with the machine. A singlefacer is an enclosed machine that forms a corrugated shape in a sheet of kraft paper and bonds it to a sheet of flat linerboard using a starch-based adhesive. While removing bolts from the steam chest, the chest unexpectedly dropped and released hot water onto the employee's chest, arms, and legs. The employee was hospitalized for burns.