An electrical powerline crew was pulling in a neutral wire when it became bound up on a pole, causing the pole to pull over slightly before the pull was stopped. One of the employees went up in a bucket to try to free the neutral wire. While he was holding the wire with one hand, his shoulder contacted the bottom of an energized cutout directly above where he was working. He suffered a 7,400-volt shock that caused third-degree burns to the fingers on his left hand and his shoulder and was hospitalized.