SERS · BRITISH AEROSPACE 3101 · 1991-11-09 · MEMPHIS, TN, USA
Event
NTSB number
ATL92LA022
Event ID
20001212X18413
Type
Accident
Date
1991-11-09
Location
MEMPHIS, TN, USA
Injuries
Highest injury
SERS
Fatal
0
Serious
1
Minor
0
Uninjured
10
Total aboard
11
Aircraft
Make
BRITISH AEROSPACE
Model
3101
Registration
N311PX
FAR Part
135
Engines
2
Damage
—
Conditions
Light
DAYL
Weather
VMC
Probable cause
THE FAILURE OF THE RAMP AGENT TO POSITION AN ADDITIONAL STEP BELOW THE LAST STEP OF THE AIRSTAIR DOOR AND THE GROUND; THE AGENT FAILED TO FOLLOW A VERBAL COMPANY PROCEDURE.