— · BOEING 767 · 2009-11-04 · Dulles International Airport, VA, USA
Event
NTSB number
DCA10IA006
Event ID
20091105X93509
Type
Incident
Date
2009-11-04
Location
Dulles International Airport, VA, USA
Coordinates
38.947498, -77.459999
Injuries
Highest injury
—
Fatal
0
Serious
0
Minor
0
Uninjured
0
Total aboard
0
Aircraft
Make
BOEING
Model
767
Registration
G-BNWY
FAR Part
NUSC
Engines
2
Damage
MINR
Conditions
Light
NITE
Weather
VMC
Probable cause
The failure of the lead and left side marshallers to identify the B40 jetway obstacle and stop the airplane's taxi before the wingtip contacted the jetway. Contributing to the cause of this incident were inadequate marshalling procedures used by the ground support company, which failed to: (1) provide sufficient personnel to ensure that visual contact was maintained at all times when airplanes were taxiing to the gate area and (2) verify proper positioning of jetways in the taxi path of the airplane before directing airplanes into the gate area.