CFPB consumer complaint against FISERV FINXACT CORE

Name: Prepaid card complaint against FISERV FINXACT CORE
Item: FISERV FINXACT CORE
Author: Anonymous CFPB consumer

Prepaid card · Trouble using the card — Problem using the card to withdraw money from an ATM · received 2026-05-12T12:00:00-05:00 from TN · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22136198
Company: FISERV FINXACT CORE
Product: Prepaid card
Sub-product: Payroll card
Issue: Trouble using the card
Sub-issue: Problem using the card to withdraw money from an ATM
Date received: 2026-05-12T12:00:00-05:00
Submitted via: Phone
State: TN
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/FISERV FINXACT CORE
Compliance screen for this company: /api/v1/screening/all?name=FISERV FINXACT CORE

CFPB consumer complaint against FISERV FINXACT CORE

Key facts

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