CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Checking or savings account · Managing an account — Funds not handled or disbursed as instructed · received 2026-05-13T12:00:00-05:00 from TX · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22158565
Company
NAVY FEDERAL CREDIT UNION
Product
Checking or savings account
Sub-product
Other banking product or service
Issue
Managing an account
Sub-issue
Funds not handled or disbursed as instructed
Date received
2026-05-13T12:00:00-05:00
Submitted via
Web
State
TX
Company response
In progress
Timely response
Yes
Consumer disputed
N/A
Tags
Older American, Servicemember

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