CFPB consumer complaint against NAVY FEDERAL CREDIT UNION
No public narrative — consumer did not consent to publication.
Key facts
- Complaint ID
- 22162499
- Company
- NAVY FEDERAL CREDIT UNION
- Product
- Mortgage
- Sub-product
- Home equity loan or line of credit (HELOC)
- Issue
- Applying for a mortgage or refinancing an existing mortgage
- Sub-issue
- Trying to communicate with the company to fix an issue with the application process
- Date received
- 2026-05-13T12:00:00-05:00
- Submitted via
- Phone
- State
- FL
- Company response
- In progress
- Timely response
- Yes
- Consumer disputed
- N/A
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