← oversight.gov

FRB - 2024-MO-C-016 - 3

Closed · 2024-06-24

From report

Report
The CFPB Effectively Monitors Consumer Complaints but Can Enhance Certain Processes
OIG report number
2024-MO-C-016
Recommendation number
3

Recommendation text

Periodically monitor the company-specific reports pilot process to measure its effectiveness in improving company responsiveness.