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FRB - 2024-MO-C-016 - 3
Closed · 2024-06-24
From report
- Report
- The CFPB Effectively Monitors Consumer Complaints but Can Enhance Certain Processes
- OIG report number
2024-MO-C-016
- Recommendation number
- 3
Recommendation text
Periodically monitor the company-specific reports pilot process to measure its effectiveness in improving company responsiveness.