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DOL - 19-21-004-03-315 - 2

Open · 2021-05-28

From report

Report
COVID-19: States Struggled to Implement Cares Act Unemployment Insurance Programs
OIG report number
19-21-004-03-315
Recommendation number
2

Recommendation text

Continue to work with states to develop, operate, and maintain a modular set of technological capabilities to modernize the delivery of UI benefits that is sufficient to manage and process sudden spikes in claims volume during emergencies or high unemployment.