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DHS - OIG-22-12 - 1
Open · 2021-11-03
From report
- Report
- Continued Reliance on Manual Processing Slowed USCIS’ Benefits Delivery During the COVID-19 Pandemic
- OIG report number
OIG-22-12- Recommendation number
- 1
Recommendation text
Update the USCIS pandemic plan to incorporate additional technology guidance and lessons learned during the COVID-19 pandemic.