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DHS - OIG-22-12 - 2
Closed
· 2021-11-03
From report
Report
Continued Reliance on Manual Processing Slowed USCIS’ Benefits Delivery During the COVID-19 Pandemic
OIG report number
OIG-22-12
Recommendation number
2
Recommendation text
Develop an updated strategy for digitizing all benefits work and tracking the outcome of improving case processing times, including a detailed funding plan, in accordance with the Emergency Stopgap USCIS Stabilization Act.