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SSA - A-15-21-51015 - 1

Closed · 2022-09-30

From report

Report
The Social Security Administration’s Enumeration Services During the COVID-19 Pandemic
OIG report number
A-15-21-51015
Recommendation number
1

Recommendation text

Develop and periodically conduct comprehensive refresher training on topics including but not limited to: - processing original Social Security Number (SSN) cards for individuals aged 12 or older and emphasize requirements and documentation of the in-person interview;- acceptable forms of evidentiary documents, and- processing new (different) and replacement SSN cards when adoption