Review of Veterans Health Administration’s Virtual Primary Care Response to the COVID-19 Pandemic
Review · Department of Veterans Affairs OIG · 2021-03-11 · about Department of Veterans Affairs
Report
Title
Review of Veterans Health Administration’s Virtual Primary Care Response to the COVID-19 Pandemic
Submitting OIG
Department of Veterans Affairs OIG
Component agency
Department of Veterans Affairs
Type
Review
Publication date
2021-03-11
Summary
The VA Office of Inspector General (OIG) conducted a review to assess Veterans Health Administration’s (VHA) virtual primary care response to the COVID-19 pandemic, as well as the use of virtual care by primary care providers and their perceptions of VA Video Connect (VVC) between February 7 and June 16, 2020.The COVID-19 pandemic presented significant challenges to health care delivery worldwide.
Recommendations (2)
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Status
Text
1
Closed
The Under Secretary for Health evaluates veteran access to VA Video Connect, including availability of equipment and reliable internet connectivity necessary to use VA Video Connect, and takes appropriate action.
2
Closed
The Under Secretary for Health reviews the provision of veteran VA Video Connect training and support, and takes appropriate action.