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2012 LEXUS RX350 — VEHICLE SPEED CONTROL

crash · 1004120 · 2013-08-22

Vehicle

Make
LEXUS
Model
RX350
Year
2012
Manufacturer
Toyota Motor Corporation
Component
VEHICLE SPEED CONTROL
Miles at failure
14,000
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I HAD AN ACCIDENT WITH MY 2012 LEXUS ON 5/1/13. I PULLED OUT OF A GAS STATION UNTO THE ROAD AND STOPPED AT A RED LIGHT BEHIND A CAR CARRIER WHICH WAS STOPPED ALREADY. WHEN I STOPPED, MY CAR ACCELERATED AND HIT THE BACK OF THE TRUCK. WHEN THE POLICE CAME, THEY CITED ME BECAUSE I HIT THE TRUCK. WHEN WE BROUGHT THE CAR TO THE REPAIR SHOP AND I EXPLAINED WHAT HAPPENED, HE SAID HE HAD A SIMILAR CASE A MONTH BEFORE. WITH THAT, I SEARCHED GOOGLE AND REALIZED THAT I WASN'T LOOSING MY MIND AND THAT MY CAR ACCELERATED UNINTENTIONALLY. I CALLED LEXUS AND THEY SENT A REPRESENTATIVE TO THE REPAIR SHOP AND AFTER EXAMINING THE CAR, HIS FINDINGS WERE THAT IT DIDN'T HAPPEN. I CALLED TWO ATTORNEYS AND THEY HEARD OF THIS HAPPENING BUT BECAUSE I WASN'T HURT, THEY WOULDN'T TAKE MY CASE. I CALLED "8 ON YOUR SIDE" AND THEY SAID TO EMAIL YOU AND THAT A GENTLEMAN FROM THERE "MIGHT" GET IN TOUCH WITH ME. I AM OUT $4,500 FOR THE REPAIRS AND NOW MY CAR DEPRECIATED $5,000 BECAUSE IT WAS HIT. I AM NOT SURE IF THIS WILL HAPPEN AGAIN BUT I WORRY EVERY TIME I COME TO A STOP. IS THERE ANYTHING YOU CAN DO SO I COULD GET REIMBURSED FROM LEXUS OR TRADE MY CAR IN AND NOT LOSE THIS SUBSTANTIAL AMOUNT. I HAVE HAD LEXUS SINCE 1996 AND I CANNOT BELIEVE THEY WILL NOT STAND BEHIND THEIR PRODUCT. THANKING YOU IN ADVANCE FOR YOUR REPLY! *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10536785
Machine
JSON-LD · Markdown