← NHTSA complaints

2012 FORD FOCUS — UNKNOWN OR OTHER

1 injured · 1271333 · 2016-03-29

Vehicle

Make
FORD
Model
FOCUS
Year
2012
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Miles at failure
52,000
Speed
35 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE REAR PASSENGER DOOR LOOCK DOES NOT STAY LOCKED, MY GRANDAUGHTER WAS RIDING IN THE REAR PASSENGER SEAT WHEN THE DOOR FLEW OPEN. DOOR ILL NOT STAY . TOOK THE CAR TO ORANGE FORD IN ORANGE CA, WHERE THEY STATED THERE IS NO RECALL ON THIS MODEL EVEN THOUGH THERE IS A RECALL ON THE SAME YEAR OF FORD 2012 FUSION AND FESITIA FOR A KNOW LATCH PROBLEM FOR THE PASSENGER DOORS. I ALSO SPOKE TO FORD MOTOR COMPANIES CUSTOMER SERVICE TODAY AND THEY ALSO STATED THERE IS NOTHING THEY CAN DO UNTIL THE PROBLEM IS RECALLED. I WILL HAVE TO PAY FOR THE REPAIR. THIS IS A REAL SAFTEY PROBLEM WHICH FOR IS NOT TAKING RESPONSIBILITY FOR. WHAT SHOULD I DO?

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10852220
Machine
JSON-LD · Markdown