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2012 DODGE CARAVAN — ELECTRICAL SYSTEM

fire · 1272174 · 2016-04-01

Vehicle

Make
DODGE
Model
CARAVAN
Year
2012
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
57,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

SPONTANEOUS COMBUSTION - WHILE STOPPED AT A TRAFFICLIGHT -- OF THE DRIVER-SIDE SWITCHBOX THAT CONTROLS THE WINDOWS, DOORLOCKS & OUTSIDE MIRRORS. FLAMES ERUPTED FROM THE ARMREST MAKING ESCAPE FROM VEHICLE DIFFICULT. FDNY WAS CALLED & EXTINGUISHED THE FIRE. THIS HAPPENED EARLY FRIDAY MORNING/SNOWING. INSURANCE COMPANY EXAMINED CAR & AUTHORIZED REPAIR. CHRYSLER SENT AN ENGINEERING SAFETY INSPECTOR WHO HAD VEHICLE TOWED TO A DODGE DEALERSHIP WHERE INVESTIGATION WAS PERFORMED. WE RECEIVED A "SAFETY RECALL NOTICE" [ P25/NHTSA 14V-234] LATER THAT SAME DAY. CHRYSLER HAS IGNORED MY CALLS & LIVE-CHATS FOR THE PAST MONTH. DEALERSHIP STILL HAS THE VEHICLE BUT CAN'T GET A RESPONSE FROM CHRYSLER EITHER. INCIDENT OCCURRED 4 WEEKS AGO! HAVE BEEN FORCED TO RENT A REPLACEMENT VEHICLE -- AT MY EXPENSE -- FOR TRANSPORTATION PURPOSES.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10852904
Machine
JSON-LD · Markdown