← NHTSA complaints

2015 FORD EXPLORER — SEATS

2 injured · 1369411 · 2017-04-07

Vehicle

Make
FORD
Model
EXPLORER
Year
2015
Manufacturer
Ford Motor Company
Component
SEATS
Miles at failure
20,000

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

PASSENGER LUMBAR SUPPORT HAS SHARP EDGE IN MECHANISM THAT POKES OUT INTO PASSENGER SEAT BACK POCKET. I CUT MY FINGER ON IT WHILE TAKING SOMETHING OUT OF THE POCKET. MY CHILD SCRAPED HER FINGER ON IT AS WELL. THE PIECE IS EASILY SHARP ENOUGH TO CAUSE A LACERATION. THE DEALERSHIP REPLACED THE PART ONCE AND TOLD ME IT WAS A DEFECT WITH THE MECHANISM THE SECOND TIME I CUT MY FINGER. THEY PADDED IT WITH FOAM IN SIDE THE SEAT BUT IT COULD EASILY FALL OFF. VEHICLE IS STATIONARY WHEN THIS OCCURRED.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10971210
Machine
JSON-LD · Markdown