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2008 MERCURY MARINER — STEERING

1 injured · 1424860 · 2017-11-14

Vehicle

Make
MERCURY
Model
MARINER
Year
2008
Manufacturer
Ford Motor Company
Component
STEERING
Miles at failure
131,000
Speed
25 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

MY POWER STEERING WAS REPROGRAMMED UNDER RECALL 14S05 BACK IN 2015. BECAUSE I DID NOT HAVE ANY ACTIVE CODES IN MY SYSTEM FORWARD REPROGRAMMED THE POWER STEERING CONTROL MODULE. MY VEHICLE NOW IS SHOWING TROUBLE CODE B2278. THE ORIGINAL CODE THAT TRIGGERED A RECALL. MY POWER STEERING FAILED WHILE I WAS DRIVING THE VEHICLE. AS A RESULT I TORE A MUSCLE IN MY SIDE TRYING TO MAINTAIN CONTROL OF MY VEHICLE. I ATTEMPTED TO CONTACT THE DEALERSHIP AND WAS TOLD THAT THE RECALL WAS WORKED AND CLOSED. HOWEVER I DECIDED TO CONTACT FORD MOTOR COMPANY IN MICHIGAN TO SEE IF THEY COULD RE OPEN MY RECALL. I WAS INFORMED BY A REPRESENTATIVE BY THE NAME OF MICKEY THAT IT WAS BASICALLY MY RESPONSIBILITY NOW AND NOT THEIR PROBLEM. I JUST WANT MY VEHICLE REPAIRED UNDER RECALL.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11045925
Machine
JSON-LD · Markdown