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2012 JEEP GRAND CHEROKEE — STEERING

firecrash1 injured · 1608141 · 2019-10-01

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2012
Manufacturer
Chrysler (FCA US, LLC)
Component
STEERING
Miles at failure
38,000
Speed
45 mph

Severity

Deaths
0
Injured
1
Fire
Yes
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

IN 2016, MY 2012 JEEP GRAND CHEROKEE LAREDO HAD ABOUT 38K MILES WHEN I FOUND OUT THAT MY VEHICLES RACK AND PINION HAD A "MINOR LEAK" THAT THEY SERVICE CENTER RECOMMENDED I "KEEP AN EYE ON." THIS WAS SOMETHING I REALLY NEEDED TO SAVE FOR BECAUSE IT WOULD COST $3000 TO REPAIR AND I HAD JUST PURCHASED THE VEHICLE! LESS THAN A WEEK LATER I WAS IN AN ACCIDENT BECAUSE I LOST POWER STEERING WHILE DRIVING WITH MY FAMILY. THIS FORCED ME TO REPLACE THE RACK AND PINION AS WELL AS FURTHER DAMAGE. THIS IS PRETTY UNUSUAL FOR A CAR WITH MILEAGE THAT LOW. ADDITIONALLY, IT IS RIDICULOUS THAT THIS ISSUE HASN'T BEEN A SUFFICIENT IMPETUS FOR INVESTIGATION CONSIDERING HOW UBIQUITOUS THAT EXACT CLAIM IS AMONG JGCL OWNERS. THESE COMMON CLAIMS SUGGEST THAT THE ISSUE ISNT CAUSED BY THE DRIVER, BUT IS IN FACT, A MANUFACTURERS DEFECT. APPROPRIATELY, THE MANUFACTURER IS OBLIGATED TO REMEDY THIS DEFECT.. THE CONSUMER STATED THE ALTERNATOR FAILED AND CAUSED A FIRE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AS THE VEHICLE EXHIBITED THE FAILURE DESCRIBED IN A RECALL. *JS *JS*DT*JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11265351
Machine
JSON-LD · Markdown