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2020 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE

1 injured · 1766549 · 2021-09-03

Vehicle

Make
FORD
Model
EXPLORER
Year
2020
Manufacturer
Ford Motor Company
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I have a serious safety issue with my 2020 Ford Explorer. The tailgate has unexpectedly closed when loading or unloading items from the cargo area. This is due the foot activation function. When loading/unloading heavier items you must stand close to the bumper. In so doing the foot activation closes the tailgate. This has happened at least 6 times including closing on my wife and grand children. The attached photo shows a skin scrap I sustained in blocking the tailgate from closing on a grandchild. I have talked to the dealer about deactivating the foot function. They responded it cannot be done.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11431642
Machine
JSON-LD · Markdown