← NHTSA complaints

2020 FORD ESCAPE — UNKNOWN OR OTHER

1 injured · 1929488 · 2023-09-20

Vehicle

Make
FORD
Model
ESCAPE
Year
2020
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

My drivers door arm receptor has broken free of its spot weld inside the door, causing severe safety issues. [see Car and Driver article BY ALESSANDRA KAESTNER PUBLISHED: JUL 14, 2023] Same issue. This happened to me today 09/20/2023. * I cannot fully open drivers window because of this defect. Major safety issue if my vehicle goes into water. * I cannot open the door from outside, if locked. Major issue to persons with disabilities who can't climb across the console or back seats. I pulled a leg muscle today doing so. My back hurts also. Ford spot-welded the door arm receptor on a piece of metal that is too thin to provide support. <I PICTURES IF NEEDED> This is enough for a recall. When will you do this? What is taking so long? Already tired of not being able to use drive thru because my window will not lower. A major inconvenience.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11545741
Machine
JSON-LD · Markdown