1997 FORD CONTOUR — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN I TRIED TO MAKE A SUDDEN STOP THE REAR WHEELS LOCKED, THE CAR SPUN ABOUT 90 DEGREES AND HIT A BRIDGE.AIR BAGS BOTH DEPLOYED, I WAS INJURED AND TAKEN TO A HOSPITAL. THERE WAS A RECALL OF THIS VEHICLE FOR THIS PROBLEM IN APRIL 2000 BUT I WAS NOT SENT A RECALL NOTICE. I RECEIVED A RECALL NOTICE ON 6-23-2000 AFTER COMPLAINING TO FORD; FORD DID NOT FULFILL THEIR OBLIGATION TO NOTIFY ME OF THIS SAFETY RECALL. MY COMPAINT IS TWO-FOLD: FIRST, FORD HAS PRODUCED A DEFECTIVE PRODUCT AND IS RESPONSIBLE FOR DAMAGES CAUSED BY THIS PRODUCT, AND SECOND, FORD FAILED TO NOTIFY ME IN A TIMELY MANNER ABOUT THIS DEFECT SO THAT I COULD HAVE THE DEFECT CORRECTED. I HAVE SUFFERED MINOR PERSONAL INJURY, VEHICLE REPAIR EXPENSES, ADDED INSURANCE PREMIUMS (FUTURE), TRIP INTERUPTION, AND LOSS OF USE OF THE VEHICLE FOR APPROXIMATELY 30 DAYS. WHEN I CONTACTED FORD BY TELEPHONE I WAS OFFERED KIND CONVERSATION BUT NO EXPLANATION FOR THEIR NEGLIGENCE, NO OFFER TO COMPENSATE ME FOR DAMAGES, AND NO OTHER CONTACT AT FORD WHO COULD RESPOND TO MY COMPLAINT.*AK