I HAVE BEEN GOING TO BOARD WALK VOLKSWAGEN DEALER IN RICHARDSON AND RUSTY WALLACE VOLKSWAGEN IN GARLAND, TEXAS FOR MY REPAIR FOR MY CAR FOR MORE THAN 8 TIMES. THE CAR IS STILL NOT REPAIRED AND I AM VERY FRUSTRATED. THE PROBLEM IS THAT WHEN I START MY CAR, IT SHAKES REALLY BAD I WOULD HAVE TO WARM IT UP FOR 5 MINUTES. SOMETIMES THE CAR DIES WHILE I AM DRIVING. I WROTE A COMPLAINT LETTER TO THE RUSTY WALLACE BECAUSE I PURCHASED MY VEHICLE THERE AND THE SERVICE MANAGER (DAN TURK) SEEMS TO BE AVOIDING MY PHONE CALLS. I NEED HELP!! I WOULD LIKE TO ATTACH MY LETTER OF COMPLAINT (THAT I SENT TO THE DEALER) IF I COULD. THANK YOU. *JB